Terms & Conditions

1. Agreement to Terms

By accessing or using the website at sevasquad.in or commissioning an advertising, CSR branding, or apparel distribution campaign with SevaSquad.in ("SevaSquad", "we", "our", or "us"), you ("Client", "Sponsor", or "User") agree to be bound by these Terms and Conditions.

If you are agreeing to these Terms on behalf of a company, organization, or non-profit, you represent and warrant that you have full legal authority to bind that entity.

2. Scope of Services & Operational Role

SevaSquad provides dual specialized offerings across India:

• Community & CSR Campaigns: Facilitation of corporate social impact partnerships, coordination of branded clothing drives (custom T-shirts, caps), and humanitarian support distributions executed in alliance with registered, participating NGO partners.
• Brand Visibility & Transit Advertising: High-visibility outdoor advertising solutions, including E-Rickshaw back-panels and hood billboards, auto-rickshaw branding, street vendor/chaiwala living billboards, and hyperlocal targeted corridor promotions.

3. Pricing Structure & Production Distinction

Clients acknowledge the fundamental distinction between physical merchandise production and active campaign distribution:

• Cap Branding Production: The figure "₹40 per cap" denotes the baseline cost for printing or branding an individual physical cap. It is a production/printing rate and does not represent an ongoing daily or monthly advertising service rate.
• Advertising & Distribution Campaigns: Complete campaigns (such as Chaiwala & Hawker Starter from ₹1,200/month or E-Rickshaw Transit from ₹3,600/month) include vendor onboarding, field logistics, physical apparel distribution, verified monitoring, and photographic audit reports.
• Taxes & Invoicing: All quotations are subject to applicable GST and statutory levies unless explicitly stated otherwise in the formal commercial invoice.

4. Client Artwork, Trademarks & Approvals

The Client retains all ownership rights to logos, brand names, and artistic assets provided to SevaSquad. By submitting materials, the Client:

• Warrants that they hold the legal rights, permissions, or licenses to use all submitted trademarks, logos, and slogans.
• Grants SevaSquad a non-exclusive license to reproduce and display the branding on campaign materials (caps, T-shirts, flex banners) for the agreed campaign duration.
• Grants SevaSquad permission to photograph and record campaign execution for audit verification, social media documentation, and portfolio showcases.

5. Campaign Proof, Verification & Field Contingencies

SevaSquad delivers photographic and/or GPS documentation confirming rollout across designated pincodes and transit routes.

Outdoor transit and living vendor advertising involve dynamic real-world environments. In the event of vehicle maintenance, driver absence, or municipal traffic re-routing, SevaSquad will promptly substitute comparable vehicles or extend campaign dates to satisfy the contracted exposure period.

6. Tax Benefits & Statutory Compliance

7. Payments, Cancellation & Rescheduling

• Advance Commitment: Because custom printed merchandise (caps, T-shirts, flex vinyl) cannot be repurposed once printed, production charges must be paid upfront prior to press kickoff.
• Cancellation: Once customized merchandise has entered production, manufacturing costs are non-refundable. Monthly media management fees may be adjusted or refunded pro-rata for unexecuted service periods upon 15 days' written notice.
• Force Majeure: Neither party shall be liable for delays resulting from events beyond reasonable control, including natural disasters, governmental curfews, or municipal route closures.

8. Limitation of Liability

In no event shall SevaSquad, its founders, directors, or partner organizations be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount actually paid by the Client to SevaSquad for the specific campaign in dispute.

9. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi / Delhi NCR, India.