Privacy Policy

1. Introduction & Who We Are

Welcome to SevaSquad.in ("SevaSquad", "we", "our", or "us"). SevaSquad operates as an advertising and social impact facilitation platform in India, connecting corporate CSR initiatives, brand sponsors, and participating registered NGO partners with on-ground community distribution drives and local outdoor transit advertising.

We respect your privacy and are committed to safeguarding personal information collected through our website (sevasquad.in), communication channels, inquiries, and campaign management workflows in compliance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP).

2. Information We Collect

We may collect information about you in the following circumstances:

• Inquiries & Contact Details: When you submit a booking form, request a custom media kit, contact us via WhatsApp, phone, or email, we collect your name, phone number, corporate email address, organization/brand name, city/state, and project requirements.
• Campaign Fulfillment Data: For participating sponsors and NGO partners, we collect artwork/logos, brand taglines, billing details, and authorized representative contact details necessary to prepare branded materials and issue campaign documentation.
• Automatically Collected Technical Information: When you navigate our website, our servers and analytics providers log your IP address, browser type, operating system, referring URLs, device characteristics, pages viewed, and visit timestamps.
• Analytics & Telemetry: We use Google Analytics (gtag.js) to aggregate anonymous browsing metrics that help us evaluate website performance, route searches, and content usability.

3. Cookie Policy & Tracking Technologies

Our website utilizes the following types of cookies:

• Essential Operational Cookies: Necessary for core website navigation, form token verification, and security. These cannot be switched off in our systems.
• Analytics Cookies: Provided via Google Tag Manager / Google Analytics with Measurement ID G-3584RL4TNV. These cookies collect aggregated, non-personally identifiable statistics about page sessions, bounce rates, and traffic sources.
• Preference Storage: We use local browser storage (such as localStorage) to record whether you have accepted or declined non-essential cookies.

You have the right to accept or decline analytics cookies at any time using our on-site cookie banner. You can also block or clear cookies through your browser settings.

4. How We Use Your Information

We process personal and corporate information for the following legitimate purposes:

• To provide customized campaign quotations, vehicle availability estimates, and proposals.
• To coordinate branded clothing production (T-shirts, caps) and transit advertising logistics.
• To coordinate verified welfare distribution drives with participating registered NGO partners.
• To deliver campaign audit reports, GPS verification records, and photo/video proof.
• To maintain website reliability, prevent spam or abuse, and analyze system performance.
• To comply with statutory reporting and legal obligations under Indian law.

5. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal information to third-party commercial data brokers or advertisers. We only share information in the following limited circumstances:

• Participating NGO Partners: When your company sponsors a welfare or clothing drive, relevant initiative details are shared with certified non-profit partners for logistical execution and issuing applicable donation receipts.
• Service Providers: Secure cloud hosting, database infrastructure (e.g. MongoDB), and analytics providers (Google Analytics) who operate under strict confidentiality.
• Legal Requirements: When required to disclose information by lawful court orders, governmental authorities, or law enforcement under Indian jurisdiction.

6. Data Security & Retention

We implement industry-standard technical and operational security controls to protect information against unauthorized access, disclosure, or destruction. Personal data is retained only for as long as required to fulfill campaign deliverables, maintain business records, or comply with prevailing statutory requirements.

7. Your Rights & Choices

Subject to applicable law, you have the right to:

• Request access to the personal contact data we hold about you.
• Request corrections or updates to inaccurate information.
• Request deletion of your inquiry details when no longer needed for active campaigns.
• Opt-out of promotional communications or analytics cookie tracking.